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Shop Our Spa

Take the Waldorf Astoria Spa experience home with you by shopping our luxury spa products. Our spa retail shop offers a wide selection of premium products, including Biologique Recherche, to help you look and feel your best. Conveniently located on the fourth floor, our spa shop offers everything you need to recreate the Waldorf Astoria Spa experience in the comfort of your home. Shop now and start indulging in today!

Spa Etiquette

SPA, POOL & FITNESS CENTER HOURS
The Spa is open daily from 8am to 8pm – Reservations are encouraged for Spa treatments.
Fitness Center & Pool are open daily from 6am to 9pm – Please sign in at spa reception.

FACILITIES AND AMENITIES
The Spa is a 14,000 sq. ft. facility located on the 4th floor of the Waldorf Astoria Chicago Hotel.  Guests will enjoy an indoor heated lap pool, fitness center, spa terrace, retail boutique, and ladies and gentlemen’s locker rooms equipped with a eucalyptus steam room, dry sauna, whirlpool, rain showers, vanity area, and relaxation lounges.  Kindly note our relaxation lounges are available to guests having spa treatments only.  Please bring a bathing suit and or workout clothes if you wish to utilize the fitness center or pool before or after your treatments.

ETIQUETTE
Our Spa environment is a refined haven where relaxing is encouraged, and immersing yourself in our sincerely elegant services is a must. Upon your arrival, we provide a robe, slippers, towels, and other amenities required during your visit. We invite our hotel guests to arrive wearing the robe and slippers provided in their guest room. Please note, The Spa is a mobile phone-free zone, kindly allow yourself to digitally detox from everyday stress.  Please be mindful as photos and videos are not allowed anywhere in our space.

ARRIVAL TIME
To fully immerse themselves in relaxation, guests are encouraged to arrive 30 minutes before their scheduled appointment time. Guests enjoying one hour or more of treatment have access to the locker room amenities, steam room, relaxation lounges, spa terrace, fitness center, and pool. Please understand that late arrivals may result in a reduction of treatment time.  Due to high volume on certain days, we can only guarantee access up to 30 minutes before your scheduled reservation.

SCHEDULING AN APPOINTMENT
To schedule a reservation for one of our unforgettable treatments, please speak with our Spa Ambassador team, who will guide you through your journey with us.  Hotel guests can press the SPA button on the room telephone or from outside the hotel, please call +1 (312) 646-1310 or book online. To ensure the preferred time and service are available, we recommend advanced reservations.  

HEALTH CONDITIONS
Kindly advise any health conditions, allergies, or injuries which could affect your service when making your Spa reservation. We have specially designed treatments for all types of conditions and are careful to tailor everything to your specific requests.  Please allow our Spa team to guide you in selecting the most desirable treatments.

AGE REQUIREMENT
Guests are required to be age 16 years or older for access to our facilities and treatments.

HOMECARE
To continue your Spa regime and experience at home, all products used in the treatments are available for purchase in our Spa Retail Boutique.

PARKING
Valet parking is available to our guests for up to 3 hours at a discounted rate.  Street parking is also available on Walton.

CANCELLATION & GROUPS
Our cancellation policy for single or couples reservations requires 24-hour notice, and parties of three or more require 48 hour notice.  To accommodate modifications to existing reservations, we ask that you notify The Spa at least 24 hours before arrival.  For groups of 3 or more, modifications need to be made one week in advance.  We cannot guarantee all requests but will do our best to accommodate them.  If a reservation is canceled less than the requested cancellation time, 100% of the treatment cost plus gratuity will be charged at the time of cancellation.

PRICES
All prices are quoted in US dollars and are subject to change without prior notice.  Weekday pricing is valid Monday through Thursday, and weekend pricing is valid Friday, Saturday, and Sunday.

GRATUITY
For your convenience, a 20% gratuity is applied to each treatment for your service provider at the time of check out, as well as a 3% service charge for our facility and attendants.

GIFT CARDS
Gift Cards are available and make for the perfect gift for all occasions. Please get in touch with the Spa for details, or you may purchase online at www.buyhiltongiftcards.com. 

Events

The Waldorf Astoria Spa Chicago offers a range of exclusive and luxurious events designed to pamper and rejuvenate guests. From bespoke wellness retreats and meditation workshops to gourmet spa cuisine tastings and holistic beauty seminars, these events provide a perfect blend of relaxation and indulgence in an exquisite setting.

Upcoming Events

October 14: Libra Mindful New Moon Ritual 5:55pm-7:55pm

November 13: Scorpio Mindful New Moon Ritual 7pm — 9pm

Please click the below link for more information and to register.

Indoor Lap Pool

Our indoor lap pool offers a tranquil environment to help you unwind and destress. Whether you're looking for a relaxing swim, an intense workout, or water classes, our pool provides a gentle alternative to building muscle and staying fit. Please note that children under 16 must be accompanied by a parent for their safety.

For more information, please contact our Spa Desk at 312-646-1310.

Membership

The Exclusive Waldorf Astoria Spa & Fitness Center membership includes a complete wellness program, preferred pricing on Spa services, retail, hotel dining, and valet parking. Signing privileges are also available throughout the hotel and spa. 

Please contact our Spa team at 312-646-1310 to learn more or join. Single and Couples memberships are available.